Welcome to iCRAYO. By accessing or using this website and any related services, you agree to the following Terms & Conditions. If you do not agree, please do not use this website or our services.

1. About Us

iCRAYO is a UK-based digital design and development studio providing web design, web development, branding, digital maintenance, and related services.

2. Use of This Website

You agree to use this website for lawful purposes only. You must not:

• misuse the website,
• attempt unauthorised access,
• copy, distribute, or reuse content without permission.

We reserve the right to restrict or terminate access if these terms are breached.

3. Services & Enquiries

All information on this website is provided for general guidance only and does not constitute a binding offer.

Any services, pricing, timelines, or deliverables will be confirmed separately in writing (proposal, quotation, invoice, or agreement).

4. Intellectual Property

All content on this website, including text, graphics, branding, designs, and code, is the intellectual property of iCRAYO unless otherwise stated.

You may not reproduce, distribute, or reuse any content without prior written permission.

5. Third-Party Links & Tools

This website may contain links to third-party websites or services. We are not responsible for their content, availability, or practices.

Use of third-party services is at your own risk and subject to their own terms.

6. Limitation of Liability

While we take reasonable care to ensure accuracy, we make no guarantees that website content is complete, accurate, or up to date.

To the maximum extent permitted by UK law, iCRAYO shall not be liable for:

• indirect or consequential loss,
• loss of data, revenue, or business,
• reliance on website information.

7. Availability & Changes

We may update, modify, or remove website content or services at any time without notice.

Continued use of the website constitutes acceptance of any updated terms.

8. Subscriptions & Maintenance Services

Where iCRAYO provides ongoing services such as website maintenance, monitoring, support, or subscription-based services:

• Services are billed on a recurring basis (monthly or annually) as agreed in writing.
• Services remain active only while payments are up to date.
• We may suspend or terminate services in cases of non-payment.
• Maintenance covers agreed tasks only and excludes new development unless stated.
• Third-party outages or hosting issues are excluded unless otherwise agreed.

9. Payments, Renewals & Cancellations

• Subscription payments are charged automatically based on the agreed billing cycle.
• Cancellations must be submitted in writing before the next billing period.
• No refunds are provided for partially used billing periods unless required by UK law.
• Prices may be updated with prior notice.

10. Digital Products, Plugins & SaaS

iCRAYO may provide digital products, plugins, dashboards, or software-based services.

• Digital products are provided “as is” unless stated otherwise.
• Access may depend on an active subscription or licence.
• You must not redistribute, resell, or reverse-engineer any digital product.
• We reserve the right to update, modify, or discontinue digital services.

Product-specific terms will be provided at the time of access or purchase.

11. Client Responsibilities

Clients are responsible for:

• providing accurate information and access details,
• maintaining valid hosting and domain services unless managed by iCRAYO,
• compliance with applicable laws when using our services.

We are not liable for delays or issues caused by third-party providers or incomplete information.

12. Service Suspension & Termination

We reserve the right to suspend or terminate services if:

• these Terms are breached,
• payments are overdue,
• unlawful or abusive activity is detected.

Outstanding payment obligations remain payable after termination.

13. Privacy & Data Protection

Personal data is processed in accordance with our Privacy Policy and UK GDPR requirements.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes are subject to the exclusive jurisdiction of UK courts.